View Full Version : A website sent me the wrong merchandise, do I tell them?
Julierose
2003-11-20, 03:37 PM
Online shopping is pretty unpredictable sometimes.
A friend ordered the new Tori Amos CD for me from one of those online shopping giants. When I got home on tuesday, there was this huge box from them, entirely too large for a CD. When I opened it up, there was the new Lord of The Rings Two Towers box set with a Gollum figurine. Thats worth like$60 where as the CD is worth about $15. I already went out and bought the CD. Do I tell them?
uberclkgtr
2003-11-20, 03:39 PM
what does the invoice say? and did your friend get charged $15 or $60?
Julierose
2003-11-20, 03:41 PM
The invoice says "Tori Amos- Tales of a Librarian"
no prices b/c it was a gift but he says he paid the price of the CD.
uberclkgtr
2003-11-20, 03:42 PM
I would drop them an email, but say you don't care, as you'd rather have LOTR. They won't care either. Simple mistake.
:onethumb:
Julierose
2003-11-20, 03:43 PM
you really think they'll just let me keep it?
The Drifter
2003-11-20, 03:49 PM
Karma can be a bicth, just keep that in mine.
blewmymindblank
2003-11-20, 03:49 PM
yes, it will end up costing them more to have to pay for shipping to retrieve their item and then ship you the Tori CD you were originally supposed to get
velvetgoldmire
2003-11-20, 03:49 PM
Never look a gift horse in the mouth. In other words, keep it.
Julierose
2003-11-20, 03:51 PM
Originally posted by blewmymindblank
yes, it will end up costing them more to have to pay for shipping to retrieve their item and then ship you the Tori CD you were originally supposed to get
see thats what i thought but i never had this experience before so I wasnt sure and I am not gonna pay for return shipping, that would be their department.
uberclkgtr
2003-11-20, 03:52 PM
Originally posted by Julierose
you really think they'll just let me keep it?
of course they will. and if they don't just refuse to send it back. they're not going to send over a swat team or anything.
zartan
2003-11-20, 04:00 PM
hell yeah. they don't care. that's what write-offs are for.
Julierose
2003-11-20, 04:02 PM
So do i tell them or just keep the damned thing? either way, i dont really need them to send me the CD, like i said i already bought it @ Best Buy.
Anti-DieselKitty
2003-11-20, 04:07 PM
When I got my laptop, Dell shipped me two printers instead of one. So I called them and told them they could have it back and they said they would send a label and etc with Airborne Express... But label and AE never showed, so I gave the extra printer to my friend Jess. It doesn't hurt to call and let them know. I'm sure they will end up just telling you to keep it.
Julierose
2003-11-20, 04:13 PM
thats pretty cool... was it a nice printer?
Anti-DieselKitty
2003-11-20, 04:15 PM
Yes! I don't know how they screwed it up, but they never called back... I did my part! I was honest!
You should definitely call to let them know, some poor LOTR fan is probably staring at your Tori cd right now thinking WTF!?!
Julierose
2003-11-20, 04:18 PM
ha ha ha thats what i said... some poor computer geek is all confused...
Anti-DieselKitty
2003-11-20, 04:26 PM
He's probably crying! You have to call!
Julierose
2003-11-20, 04:33 PM
:crying2: poor little computer geek/emo kid
mike48ride
2003-11-20, 09:46 PM
i can see you're honest by the fact that you didn't dwnld the CD
mike48ride
2003-11-20, 09:47 PM
or burn it off someone
Gizmo
2003-11-21, 12:53 AM
I would just keep it. Call and tell them if you want, but it won't make a difference. It was their mistake that you were sent that in the first place --- which means you are under no obligation to do anything. You could play frisbee with the DVDs and let the dog eat the figurine if you were so inclined (though if you do that I will personally come over there and whup ass). They're going to absorb the cost for their slip-up and you've just won yourself a really awesome toy and DVD set!
chalk it up to luck, I guess. LUCKY!
:hate: :shady:
Julierose
2003-11-22, 06:22 PM
well, i wont do that!! I let them know about it and they said that they were sorry and that I should keep it. i told them that I do not want the cd so they actually sent my friend a 20$ gift certificate!!! now thats service!
Anti-DieselKitty
2003-11-22, 09:32 PM
Awesome! See, I *knew* telling them was the right decision!
Julierose
2003-11-22, 09:45 PM
you were right... thanks for the good advice...
Originally posted by Julierose
well, i wont do that!! I let them know about it and they said that they were sorry and that I should keep it. i told them that I do not want the cd so they actually sent my friend a 20$ gift certificate!!! now thats service!
Thats cool as shit, what site did you buy from?
SCHLiTZ
2003-11-23, 09:33 PM
fuck them... their own incompetencies are their liability not yours!
Charran
2003-11-24, 04:03 AM
I will just repeat what my answer to your poll was:
You lucky bitch, I wish they would screw up one of my orders like that!
punkasschikadee
2003-11-24, 04:40 AM
what i wanna know is how is the new tori?
Webslinger
2003-11-24, 06:43 AM
Seriously you just got your hand on an easy Christmas gift.
Julierose
2003-11-24, 11:36 AM
IN RESPONSE TO ALL
A.J.- Amazon
Shlitz- I would have to agree with you there...
PunkAssChick- Pretty good, dont like the new rendition of Sweet Dreams. While there are a few new songs, most of the stuff is available on other albums so unless you're a hardcore fan or you wanna see the DVD, dont bother...
Webslinger- too late, my b/f already claimed it as his own.